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COVID-19 HEALTH & SAFETY
Our team members will wear protective gear as required by local health guidelines.
Mandatory hand sanitation will be enforced for our team members. Hand sanitiser will be readily available to our team in the back of house.
At the entrance, we will place discreet, yet visible areas to maintain social distancing. In the dining room we will reduce the number of tables to maintain social distancing guidelines. Tables will be appropriately set apart from each other. Team members will apply appropriate distancing when interacting with guests and each other.
Linen will continue to be changed after each party has left and laundered as per our hygiene standards. Table tops and chair arms will be disinfected after each party has left. The placemats will be changed and disinfected after each party has left.
We will only provide ‘A La Carte’ service for breakfast, lunch, afternoon tea, and dinner but some cold items may be available for hand collection by guests. We will minimise exposure in guest rooms as much as possible or offer guest contactless delivery by leaving tables/trays outside the room after ringing the doorbell and announcing delivery. All food items will be covered in transit.
We will remove salt & pepper cruets and any other condiments e.g. Tabasco, ketchup, etc. but offer these as serviced by the team members serving our guests.
Digital menus will be provided via QR code. Single use, disposable menus will also be made available. Where possible in our bedrooms we will load the menu onto the TV system.
We will continue to observe the strictest good hygiene practices across all areas of the hotel. We will ventilate all restaurant outlets after each meal period.
Initially we will run limited menus for quality assurance. We will not facilitate buffets at this time and we will adjust our menu offer accordingly and as necessary.
From Saturday 17th October, London will be classed as a Tier 2 region, which means it will be subject to heightened restrictions as a result of Coronavirus.
We are open as normal and our restaurant will continue to serve customers until 10pm each day.
However, in line with the new rules, bookings for dining can only be made by single households as there is now a restriction on households mixing.
We kindly ask that our guests help us adhere to this new policy for the safety and wellbeing of everyone.