Our Philosophy

At The Landmark London diversity and equal opportunities are one of the cornerstones of our ethos. We take pride in our diverse team and are an equal opportunities work force. Adolf Schauer, Hotel Manager will highlight this key part of the hotel and the family feel of your experience as a member of our team.

Company Behaviours

Mariana Hristova, Financial Controller and Keith Price, Chief Engineer will briefly discuss how our company behaviours are an essential part of the team and how it impacts other team members, guests, and the business.

We have listed the four company behaviours below:

Continuous Improvement

Continuously finds ways to improve the guest experience.
Clustering three main behaviours:

  • Commitment with Excellence
  • Positive Attitude
  • Contribute to Ideas

Drive For Results

Brings energy and drive to the achievement of the company goals whilst proactively improving performance.
Clustering five main behaviours:

  • Financial Understanding
  • Effective Planning
  • Problem Solving
  • Strategic Thinking and Decision Making
  • Negotiation Skills

Role Model

Acts as an ambassador for the hotel, leading by example whilst enthusiastically demonstrating company behaviours at all times.
Clustering six main behaviours:

  • Inspiring Others
  • Integrity
  • Learning Organisation
  • Managing People
  • Self Development
  • Developing People

Team Work

Works with others in a helpful and considerate way.
Clustering two main behaviours:

  • Collaboration
  • Communication

Our Values are:


I will treat others as I would like to be treated.


I will deliver what I promise.


I will actively seek out opportunities for improvement and take action.


I will bring positive energy to support a happy environment.