In light of the Government’s recent announcement, we are informing you that our Spa is closed until further notice.
While we are deeply saddened by the impact of Covid-19, the health and safety of our guests and employees remains our highest priority.
We look forward to welcoming you very soon,
The Spa Team
Escape to a blissful place, nourish the body and mind in our sensual spa and health club. Swim or steam, exercise away the stress or indulge in exclusive body treatments. A sensuous Spa and wellness centre featuring an array of facilities and treatments for relaxation, exercise and pure enjoyment. A simply beautiful pool, private gym and sensuous treatment rooms, a secret hideaway to ease the city stress away.
Please note that, in order to access any of the Spa facilities, all guests, including hotel residents and spa members, will need to call the hotel on +44 20 7631 8000 to book a time slot between: 7am-8.30am, 9 am-11am, 12pm-2pm, 3pm-5pm, 6-8pm. The time in between the appointments will be used to sanitise the entire spa. Due to the high demand, we can only book 30-45 minutes facilities appointments.
COVID-19 HEALTH & SAFETY
Thorough and easy-to-follow safety guidelines will be displayed by the spa entrance. Team Members and Guests will be requested to wear protective gear.
Please note that all guests, including hotel residents and spa members, will need to call the spa reception on +44 20 7631 8010 to book a time slot between: 7am-8.30am, 9 am-11am, 12pm-2pm, 3pm-5pm, 6-8pm. The time in between the appointments will be used to sanitise the entire spa. Due to the high demand, we can only book 30-45 minutes appointments.
Up to 4 guests will be allowed in the pool at the same time from two different households, maximum of two persons per household.
Pool furniture will be arranged to allow social distancing.
A maximum of 1 guest will be allowed in the steam room at the same time.
A maximum of 2 guests will be allowed in the sanarium at the same time, social distancing guidelines will have to be respected.
A maximum of 3 guests will be allowed to use the gym at the same time. Fitness machines will be disinfected every hour and guests will be asked to wife the machine after its use.
Touchless hand sanitiser dispensers will be placed at the entrance and in the changing rooms. All guests entering the spa will be asked to disinfect their hands.
EPA-rated hospital-grade disinfectants will be used to clean all communal areas. All soft surfaces will be cleaned with hospital-grade anti-microbial disinfectant and water. All therapy tools will be washed, disinfected and properly stored after each client. Frequently touched areas will continue to be disinfected before and after each treatment in treatment room.
The use of overshoe bags will be mandatory for team members and guests inside the pool areas
Will be handled with extreme care to prevent raising dust and potential contamination. Used linen will be washed at a minimum of 70 C for at least 25 mins.