Our People

At The Landmark London, we believe in empowering our people while creating a friendly and family atmosphere for everyone to enjoy. We truly believe in supporting our people and enriching their journeys which is a key part of our company vision and purpose. Andrew Batchelor, our General Manager will briefly discuss how the values and purpose are essential to our day to day operations and ethos.

Our Purpose: To Enrich the Journey of our People and Guests

We take pride in delivering memorable moments, challenging each other, and fulfilling each other’s’ careers.

  • Delivering memorable moments by respecting and valuing everyone
  • Challenge each other enrich our teams and business
  • Care about fulfilling careers and engaging work

Investors in People Platinum Level Accreditation

Following an intensive three-year journey and previous Gold Level accreditation, The Landmark London is now the first and only hotel in the world to be awarded the Platinum Level by achieving the highest score in accommodation business sector globally. Less than 1% of all participating international organisations that follow the Investors in People structure achieve Platinum Status.

An unprecedented 92% of our dedicated 350 employees contributed to the assessment, enabling the achievement of the Platinum level, Investor in People Award.