Our People

At The Landmark London, we believe in empowering our people while creating a friendly and family atmosphere for everyone to enjoy. We truly believe in supporting our people and enriching their journeys which is a key part of our company vision and purpose. Andrew Batchelor, our General Manager will briefly discuss how the values and purpose are essential to our day to day operations and ethos.

Our Purpose: To Enrich the Journey of our People and Guests

We take pride in delivering memorable moments, challenging each other, and fulfilling each other’s’ careers.

  • Delivering memorable moments by respecting and valuing everyone
  • Challenge each other enrich our teams and business
  • Care about fulfilling careers and engaging work

AA Hotel of the Year London 2019-20

The Landmark London was named the AA Hotel of The Year London 2019 during the ceremony at Grosvenor House in central London in September 2019.
The hotel received the prestigious award for its seamless service and five star luxury guest experience, which provides an oasis of serenity in the heart of the capital.


Investors in People Platinum Level Accreditation

Following an intensive three-year journey and previous Gold Level accreditation, The Landmark London is now the first and only hotel in the world to be awarded the Platinum Level by achieving the highest score in accommodation business sector globally. Less than 1% of all participating international organisations that follow the Investors in People structure achieve Platinum Status.

An unprecedented 92% of our dedicated 350 employees contributed to the assessment, enabling the achievement of the Platinum level, Investor in People Award.

6th position in the acclaimed Sunday Times 100 Best Companies to Work For 2019

Being one of only two hotels to receive this prestigious accolade, The Landmark London took the highest placement, listed as 6th. This exceptional positioning builds on a successful 2018 which saw The Landmark London listed as 27th.

The list ranks Britain’s best companies to work for based on a number of criteria. It is mainly centered on surveys of employee satisfaction and thus is a true reflection of the people whose hard work builds the success of the organisation and determines the position and inclusion in the list. The Landmark London is dedicated to continual and significant investment in their employees, prioritising their development.