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OUR SAFETY COMMITMENT

  • Frequently touched areas are disinfected regularly
  • Regular temperature checks for team members and guests
  • Hand sanitizer widely available around the hotel
  • Touchless interactions and transactions
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About The Spa

Welcome to The Spa at the Landmark London, home to some of London’s unrivalled luxurious spa and wellbeing experiences.

 

COVID-19 HEALTH & SAFETY

Thorough and easy-to-follow safety guidelines will be displayed by the spa entrance. Team Members and Guests will be requested to wear protective gear.

Please note that all guests, including hotel residents and spa members, will need to call the spa reception on +44 20 7631 8010 to book a time slot between: 7am-8.30am, 9 am-11am, 12pm-2pm, 3pm-5pm, 6-8pm. The time in between the appointments will be used to sanitise the entire spa. Due to the high demand, we can only book 30-45 minutes appointments.

 Up to 4 guests will be allowed in the pool at the same time from two different households, maximum of two persons per household.
Pool furniture will be arranged to allow social distancing. A maximum of 2 guests will be allowed to use the Jacuzzi at the same time.

A maximum of 1 guest will be allowed in the steam room at the same time.
A maximum of 2 guests will be allowed in the sanarium at the same time, social distancing guidelines will have to be respected.

A maximum of 3 guests will be allowed to use the gym at the same time. Fitness machines will be disinfected every hour and guests will be asked to wife the machine after its use.

Touchless hand sanitiser dispensers will be placed at the entrance and in the changing rooms. All guests entering the spa will be asked to disinfect their hands.

EPA-rated hospital-grade disinfectants will be used to clean all communal areas. All soft surfaces will be cleaned with hospital-grade anti-microbial disinfectant and water. All therapy tools will be washed, disinfected and properly stored after each client. Frequently touched areas will continue to be disinfected before and after each treatment in treatment room.

The use of overshoe bags will be mandatory for team members and guests inside the pool areas

Will be handled with extreme care to prevent raising dust and potential contamination. Used linen will be washed at a minimum of 70 C for at least 25 mins.

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In partnership with Germaine de Capuccini; one of Europe’s leading skin care houses, we offer a range of exclusive treatments created based on the best therapies and techniques from across the world. From pampering massages and body care therapies to exceptional facials, you will be spoilt for choice.

Boasting world class facilities including four exclusive treatment rooms, a state-of-the-art gymnasium, one of the Capital’s few chlorine free 15 meter in-door swimming pool, Jacuzzi and sanarium, The Spa at The Landmark London is designed to promote the ultimate relaxation and rejuvenation for the mind, body and spirit.

Opening hours

Monday – Sunday: 7:00 am – 8:00 pm

Please note that, in order to access any of the Spa facilities, all guests, including hotel residents and spa members, will need to call the spa reception on +44 20 7631 8010 to book a time slot between: 7am-8.30am, 9 am-11am, 12pm-2pm, 3pm-5pm, 6-8pm. The time in between the appointments will be used to sanitise the entire spa. Due to the high demand, we can only book 30-45 minutes appointments.

 

Children’s hours for the swimming pool

Monday – Sunday: 9:00am – 10:30am and 3:00pm – 4:30pm (last entry at 4:00pm)

Children’s hours are subject to seasonal change, for more information please contact the Spa directly on +44 (0) 20 7631 8010

Spa Contact Details:

Telephone: +44 20 7631 8010
Email: spa.healthclub@thelandmark.co.uk

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