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OUR SAFETY COMMITMENT

  • Frequently touched areas are disinfected regularly
  • Regular temperature checks for team members and guests
  • Hand sanitizer widely available around the hotel
  • Touchless interactions and transactions
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Garden Terrace

PLEASE NOTE THAT GARDEN TERRACE WILL REMAIN TEMPORARILY CLOSED UNTIL FURTHER NOTICE.

 

The Garden Terrace overlooking the Winter Garden is a unique oasis of luxury. Relax with a glass or a light meal, enjoy a fresh coffee or fine tea and let time simply slip away.

COVID-19 HEALTH & SAFETY

Our team members will wear protective gear as required by local health guidelines.

Mandatory hand sanitation will be enforced for our team members. Hand sanitiser will be readily available to our team in the back of house.

At the entrance, we will place discreet, yet visible areas to maintain social distancing. In the dining room we will reduce the number of tables to maintain social distancing guidelines. Tables will be appropriately set apart from each other. Team members will apply appropriate distancing when interacting with guests and each other.

Linen will continue to be changed after each party has left and laundered as per our hygiene standards. Table tops and chair arms will be disinfected after each party has left. The placemats will be changed and disinfected after each party has left.

We will only provide ‘A La Carte’ service for breakfast, lunch, afternoon tea, and dinner but some cold items may be available for hand collection by guests. We will minimise exposure in guest rooms as much as possible or offer guest contactless delivery by leaving tables/trays outside the room after ringing the doorbell and announcing delivery. All food items will be covered in transit.

We will remove salt & pepper cruets and any other condiments e.g. Tabasco, ketchup, etc. but offer these as serviced by the team members serving our guests.

Digital menus will be provided via QR code. Single use, disposable menus will also be made available. Where possible in our bedrooms we will load the menu onto the TV system.

We will continue to observe the strictest good hygiene practices across all areas of the hotel. We will ventilate all restaurant outlets after each meal period.

Initially we will run limited menus for quality assurance. We will not facilitate buffets at this time and we will adjust our menu offer accordingly and as necessary.

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Reservations

Please note that we are unable to take bookings. Tables are allocated on a first-come, first-served basis. Kindly note that a minimum charge of £15 per person will apply for all non-resident guests from 8:00am to 5:00pm.

Opening Hours

Garden Terrace will remain temporarily closed until further notice.

Dining Experience

The Garden Terrace is the perfect setting to have an informal chat, with a variety of light bites and an extensive drinks menu making the ideal place for casual meetings. The Garden Terrace is also ideal for pre-dinner drinks.

Historical facts

The original roof covered only the ground floor. The roof was then changed to a higher floor to make the inside courtyard a grand ‘winter garden’, hence the name that has continued to remain.
In the fifties, the roof was completely removed by the British Railway who had taken over the building at the time and it was not until 1991 that it was put back on, as it is today.

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