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  • Frequently touched areas are disinfected regularly
  • Regular temperature checks for team members and guests
  • Hand sanitizer widely available around the hotel
  • Touchless interactions and transactions

Spa Treatments

In light of the Government’s recent announcement, we are informing you that our Spa is closed until further notice.

While we are deeply saddened by the impact of Covid-19, the health and safety of our guests and employees remains our highest priority.

 We look forward to welcoming you very soon and we wish you a Merry Christmas with your loved ones,


The Spa Team

Beauty and restoration reigns at The Spa at The Landmark London.


Thorough and easy-to-follow safety guidelines will be displayed by the spa entrance. Team Members and Guests will be requested to wear protective gear.

No guest will be allowed to enter the Spa without an appointment or time slot. Spa members will also have to request a time slot to use the facilities.

A maximum of 2 guests will be allowed to enter the pool at the same time. Pool furniture will be arranged to allow social distancing. Steam Rooms and Sanarium will remain closed until further notice. A maximum of 2 guests will be allowed to use the Jacuzzi at the same time.

A maximum of 3 guests will be allowed to use the gym at the same time. Fitness machines will be disinfected every hour and guests will be asked to wife the machine after its use.

Touchless hand sanitiser dispensers will be placed at the entrance and in the changing rooms. All guests entering the spa will be asked to disinfect their hands.

EPA-rated hospital-grade disinfectants will be used to clean all communal areas. All soft surfaces will be cleaned with hospital-grade anti-microbial disinfectant and water. All therapy tools will be washed, disinfected and properly stored after each client. Frequently touched areas will continue to be disinfected before and after each treatment in treatment room.

The use of overshoe bags will be mandatory for team members and guests inside the pool areas

Will be handled with extreme care to prevent raising dust and potential contamination. Used linen will be washed at a minimum of 70 C for at least 25 mins.


Working closely with Germaine de Capuccini, one of Europe’s top skincare houses, we offer some of the most coveted spa treatments available. Each of our holistic and result driven treatment is tailored to your individual needs and provide you with the “Wow” factor you desire.

Varying from 50 minutes to full day spa therapies, all our treatments are delivered by a team of highly trained, friendly and professional therapist. We are committed that you will only receive the very best at the Spa at The Landmark London.

Our professional staff will be able to advise and assist you when selecting the perfect treatment for yourself, while also being able to give you further information on the products used during your spa treatments.

We recommend you to arrive at least 20 minutes prior to your appointment time.This will allow you plenty of time to complete the consultation card.

After your treatment, the therapist will accompany you back to the relaxation room where we recommend that you do absolutely nothing. Simply enjoy the feeling of rest and relaxation and let your thoughts run free!

Spa Contact Details:

Telephone: +44 20 7631 8000

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