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  • Frequently touched areas are disinfected regularly
  • Regular temperature checks for team members and guests
  • Hand sanitizer widely available around the hotel
  • Touchless interactions and transactions

Leadership Team

Meet our Executive Committee members:


Andrew Batchelor

General Manager

Mariana Hristova

Financial Controller

Nicola Forshaw

Director of Human Resources

Sarah Baptiste

Director of Sales and Marketing

Keith Price

Chief Engineer

Adolf Schauer

Hotel Manager

Gary Klaner

Executive Chef

Marcela Noble

Director of Food and Beverages

Malisa Shepherd

Director of Rooms

Dawn McCormack

Director of Accommodation Services

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The style of leadership at all levels within the hotel fosters collaboration, an inclusive approach and a true sense of belonging amongst the wider hotel team. Diversity and equal opportunities are one of the foundations of our ethos. We take pride in our diverse team and are an equal opportunities work force. Our Executive team explains in the video below the 4 values and company behaviours that lead our organisation:

Company Values


I will treat others as I would like to be treated.


I will deliver what I promise.

Continuous Improvement

I will actively seek out opportunities for improvement and take action.


I will bring positive energy to support a happy environment.

Company Behaviours

We have listed the three company behaviours below:

Continuous Improvement

Continuously finds ways to improve the guest experience.

  • Commitment with Excellence
  • Contribute to Ideas
  • Positive Attitude
  • Learning Organisation
  • Self Development
  • Developing People

Drive For Results

Brings energy and drive to the achievement of the company goals whilst proactively improving performance.

  • Financial Understanding
  • Effective Planning
  • Problem Solving
  • Strategic Thinking and Decision Making
  • Negotiation Skills
  • Managing People
  • Inspiring Others

Team Work

Works with others in a helpful and considerate way.

  • Collaboration
  • Communication
  • Integrity
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