Check-in
From 15:00 hours
Check-in requirements:
- Identification will be required to match the name on the reservation.
- Card will be charged/pre-authorised upon check-in.
- Should you have more than one adult staying in the room, the additional adults will also be required to show an identification.
Check-out
Until 12:00 hours
Cancellation / Prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 18 years must be accompanied by an adult at all times.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children’s cots/cribs.
All older children or adults are charged £60 per person per night for extra beds.
The maximum number of extra beds/children’s cots permitted in a room is 1.
Any type of extra bed or child’s cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets are not allowed, however, we welcome assistance and guide dogs within the hotel.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB, UnionPay credit card
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Discretionary Service Charge – Bedrooms, Food & Beverage and Catering
To view the hotel Service Change and Tipping Policy please click here
Gender Pay Report
The Landmark London operates to ensure all our people feel welcomed regardless of there ethnicity, gender, age, disability, religion or sexual orientation. We focus on attracting, retaining and developing people with the best talent we can. To view the full gender pay report please click here
Modern Slavery Act
Please click here to view the full Modern Slavery Act Statement.