What are the check-in/check-out times?
Check-in is available from 3pm, and check-out is by 12pm. Late check-out may be arranged subject to availability and will incur additional charges based on the time of departure.
What is your cancellation policy?
A charge will be incurred for late cancellations or no shows. Please note we require 24 hours cancellation notice. Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
What payment methods do you accept?
American Express, Visa, Euro/Mastercard, Diners Club, JCB, UnionPay credit card. The hotel reserves the right to pre-authorise credit cards prior to arrival.
When is breakfast open until?
Monday – Friday: 7am – 11am, Non-residents guests welcome, subject to availability.
Saturday – Sunday: 7am – 11.30am, Residents guests only.
Do you offer free WIFI?
Yes, we do offer free WIFI at The Landmark London.
Is there parking available on site?
Unfortunately, we do not have parking facilities, however there is a London NCP car park conveniently located just a 2-minute drive from the hotel.
Do you allow pets?
Unfortunately, we do not allow pets at the hotel, however, we welcome assistance and guide dogs within the hotel.
What attractions are nearby to The Landmark London?
A wide range of attractions are located near the hotel, from Madame Tussauds and the Sherlock Holmes Museum to Lord’s Cricket Ground. Guests can also enjoy a leisurely nature stroll through Regent’s Park, just a short walk away. For those looking to explore London’s famous shopping districts, both Bond Street and Oxford Street are just a 20-minute walk from the hotel.
What are the nearest public transports to The Landmark London?
Our hotel is conveniently located: directly opposite Marylebone tube and railway station, a 5 minute walk from Baker Street Station offering excellent transport links across London and beyond.
What is the nearest airport from The Landmark London?
The hotel is conveniently located for international travellers. Heathrow Airport is just a 40-minute drive away, or for an even faster option, Paddington Station- just a 15-minute walk from the hotel- offers excellent direct train links via the Heathrow Express. Gatwick Airport is also just a 90-minute drive from the hotel.
How can I book a room?
You can conveniently book a room by visiting our website or emailing us at reservations@thelandmark.co.uk. We look forward to assisting you.
How can I book a table?
To reserve a table, find out more here or email us at restaurants.reservations@thelandmark.co.uk. We would be delighted to help you with your booking.
Is there a dress code in your restaurants?
The Landmark London does not have a strict dress code; however, we kindly request that guests dress in smart casual attire when visiting the Winter Garden, Champagne Bar, and Mirror Bar.
Are children welcome at The Landmark London?
We warmly welcome children throughout the hotel however, under 18 years must be accompanied by an adult at all times, with the exception of the Mirror Bar. Children’s menus are also available upon request to make their visit enjoyable.
Do you supply cribs/cots for children?
Yes, we are pleased to offer complimentary cribs/cots for children under two years of age, subject to availability. These can be requested at the time of your booking or prior to your arrival.
Do you have disabled access?
Yes, we’re pleased to offer accessible facilities to ensure a comfortable experience for all our guests, including those with disabilities and older visitors.
Do guests staying in The Landmark London have access to The Spa?
Yes, guests at The Landmark London are warmly invited to enjoy our Spa facilities. Our Spa features a variety of amenities, including treatment rooms, a 15 metre chlorine-free pool, sauna, jacuzzi, and more.
What are the children’s hours at The Spa?
The children’s hours are 9–11am and 3–5pm.
Do you add a service charge?
Yes, a 12.5% discretionary service charge is applied to food and drink bills, and a 5% discretionary service charge is added to room bills.
What are the hotel amenities?
We have a range of amenities to cater for each ambience. The Landmark London offers the Winter Garden Restaurant, Champagne Bar, Mirror Bar, and Great Central Pub for guests to enjoy.
Where is the hotel located?
The Landmark London is located on 222 Marylebone Rd, London NW1 6JQ.
Does the hotel have event spaces?
We have 11 event spaces with 2 ballrooms which hosts up to 600 guests, to find out more, please click here or email us for further enquiries at, eventsales.office@thelandmark.co.uk