TripAdvisor
The TripAdvisor taskforce are a group of individuals from different departments who look to contribute different ideas in to how we can improve our TripAdvisor rating and to continue the good reviews. The taskforce meet up every two weeks and discuss amongst themselves as to what could be implemented to enhance the guests experience and for them to write positive reviews on TripAdvisor. TripAdvisor is a very important tool in this day and age and could be the vital link for guests to stay at the Landmark instead of one of our competitors. So it is vital we remain fresh with ideas and on the ball so we keep striving for more reviews and a higher ranking. Our Goal is to achieve position 45 in the near future.
Contact Dawn McCormack at Dawn.McCormack@thelandmark.co.uk
Giving Something Back
The Giving Something Back Taskforce are made up of team members from all over the hotel who are dedicated to helping raise funds for Charities and other initiatives linked to our hotel. The GSB Taskforce create, assist, and attend events that help raise money for special causes. Our main charity we are associated with is the Springboard Charity, and the GSB Taskforce have facilitated many events to raise money for this charity, including the Landmark Choir’s Christmas Carols, Kitchen’s Bake Sale, Banqueting’s Sweet Sale, Treks to Borneo and Vietnam and many more. The purpose of the GSB Taskforce is essentially what it is in the name; to give something back. That could mean to give back to our team members in the hotel or to give back to our local community. Each department also has a goal to raise a certain amount of money (calculated by the amount of team members there are) which is then transferred to the GSB Funds. If you have a passion for wanting to help with charities and ideas as to how to raise money, please:
Contact Nicola Forshaw at Nicola.Forshaw@thelandmark.co.uk
Friends of the Landmark
The Friends of the Landmark was set up in 2010, with the sole purpose to help our friends and colleagues at The Landmark, who have been diagnosed with terminal illnesses or on long term sick. We raise money through the year and generally have fun in doing so. Our Annual Friends Fund Fun Run is a highlight of the year. Our owner Khun Jatuporn has also contributed to our fund to support our team members. Health is precious and often taken for granted, the Friends Fund is there to help our casual and full time employees where we can and when they need it most. If you would like to know more information, please:
Contact Sarah Baptiste at Sarah.Baptiste@thelandmark.co.uk
Pride – WOW moments
As a team, the Pride Taskforce are dedicated to making the Landmark London a fun place to work, where you all feel valued and empowered to carry out your duties but also have fun! They have put together a taskforce to drive improvements for our people …You! The Pride committee have carried out several activities for team members during working hours such as the Emoji picture challenge, Easter Egg competition and the selfie competition at the Annual Staff Party. If this sounds like a bit of you, please:
Contact Ania Jasiewicz at Ania.Jasiewicz@thelandmark.co.uk
Social Committee
The Landmark’s Social Committee has been in existence for over 10 years. The main purpose of the committee is to arrange social events for all staff members so that a fun family atmosphere is maintained at The Landmark London. Previous & current events, which the committee have hosted in the past, are: Day trips to France and Oxford, Halloween parties and assistance with the Annual Staff Party, Football and Softball events and many more. The committee includes staff from all areas of the Hotel. If you’re interested, please:
Contact Helen Giles at Helen.Giles@thelandmark.co.uk
History
The Landmark History Taskforce is a group of passionate volunteers that meet in order to investigate and study materials and sources, to establish facts and reach new connections with the Great Central Hotel and the Landmark Hotel history. The purpose of this taskforce is to find out important historical information about this hotel and get it out as much as possible because History is one of the main reasons some guests stay here.
The members of History taskforce will act as ambassadors to communicate this information and also consider how we can apply the knowledge we gather. Our history is part of what makes our hotel unique and we wish to make sure that our guests and team members hear about it. Our goal is to unravel everything that has happened with this hotel and its former states and to teach team members and guests about it. If you would like to be a Landmark Historian, please:
Contact Jordan Jonah at Jordan.Jonah@thelandmark.co.uk
ICC
The purpose of the Information Consultative Committee is to ensure that you as team members have a voice to share your opinions with the management team of the hotel. Through your department rep, you can ask questions and highlight issues and concerns that you would like the management team to know about and to give you feedback!
You have the opportunity to suggest improvements that can be made within your department or throughout the hotel! The management team will also supply information to your representatives and they will communicate this to you for your information and feedback!
Please contact your Head of Department for more information
Departmental Coaches
The purpose of the departmental coaches committee is to go through & discuss trainings being carried out every month & the What’s on agenda. This is a key time for Reps to focus on any trainings that are happening, but perhaps is not on the what’s on or possibly scheduled for a future date. The Reps also discuss any department tailored trainings people might be interested in & finally any updates about LDA. The goal of this committee is to make sure Reps are well informed about the trainings taking place in the hotel and what the plans are for the hotel in terms of training and development. After this the Reps then relay on this information to the rest of their department. If you would like to become a Departmental Coach, please:
Contact Anna Napora at Anna.Napora@thelandmark.co.uk
Health & Safety
The Health and Safety Committee’s aim is to establish and promote a positive health and safety culture that supports a robust management system. Successful Health, Safety and Environmental management depends on each employee adopting a positive attitude towards these issues. Each of us has a contribution to make to ensure that good practices are followed and improvement programmes are implemented and we have departmental reps to represent each department’s health and safety influence. The end goal is for all team members to be aware of their own and others health and safety whilst working here and how to notice hazards to prevent potential incidents. If you need more information or are interested in becoming an H&S Rep, please:
Contact Kelvin Nicolay at Kelvin.Nicolay@thelandmark.co.uk
Cyber Security
The Cyber Security team’s purpose is to focus on looking after the hotels security all Cyber related. They look for new ways to keep our cyber security wall up to date & to prevent any sort of hacks or any data to be leaked. The team is made up of Senior Team Members and the goal is to reduce the amount of cyber-attacks that we receive against the hotel. If you are interested, please:
Contact Mariana Hristova at Mariana.Hristova@thelandmark.co.uk