Recognition & Reward
The GEM Recognition and Reward Scheme was set up in November 2010 to recognise our people for the great work that they do! We trust that by by recognising our employee's efforts at every opportunity we will have an engaged, motivated and happy workforce.
An employee that received a Guest compliment, has an Exceptional performance or brought up "My idea" to improve our service is given a GEM Point!
Every quarter we reward the employees that have got the highest number of points, which always creates a little bit of a healthy competition!