Administration & Support
The Landmark strives to provide unrivalled standards of service and quality, a feature that is recognised by The Landmark being a three-time winner of Visit London's Best Hotel in London award.
The Landmark encompasses 300 of London's largest guest rooms, three restaurants and bars and a fully equipped health club and spa. The hotel is a major conference and banqueting venue that can cater for up to 500 people for a cocktail reception in one of its ten versatile function rooms. The main feature of the hotel is the stunning 8-storey glass atrium, finished with a mixture of Eastern flair and modern British features
We currently have an exciting opportunity for a Switchboard Supervisor to join our Switchboard team.
We are now seeking to recruit an experienced and passionate Switchboard Supervisor who has the talent and ability to deliver at all times a 5* service and prepare and have a positive and “can do” attitude. It is essential to have excellent communication skills. We are looking for an experienced Supervisor who will be able to lead the team, and maintain the 5* standards, efficiency and productivity in our Switchboard department.
You will work with a dedicated and friendly team, reporting directly to our Switchboard Manager. You will be passionate about your work and have the desire to progress your career in a leading five star hotel.
5 star housekeeping apprenticeship programme
A groundbreaking new apprenticeship programme with some of London’s leading luxury five star hotels, Giving you the opportunity to join the department at the heart of hotel operations and develop your skills within one of the fastest growing industries in the UK.
Developed by some of the industry’s leading hotel professionals, this 18 month apprenticeship programme will expose you to a variety of job roles within one of the busiest departments of a hotel.
As well as on-job training in bedroom and public area cleaning, laundry/linen room services and housekeeping administration, the programme also includes ‘Share and Learn’ days where you will learn about associated services such as floristry, tailoring, French polishing and interior design. You will also gain nationally recognised qualifications and have the opportunity to train as a supervisor.
The Topstars HK programme is not for the faint-hearted – the work is physically demanding and requires stamina! You must also be available and willing to work a shift rota which includes days, evenings, weekends and Bank Holidays, 5 days out of 7.
Successful graduates of the Topstars HK programme can expect to progress into a supervisory role at the end of the 18 months and exceptional performers will progress rapidly into a management position after this.
Applicants must be aged between 18 and 23 years old and have residency entitlement in the UK with no work restrictions (all applicants will need to produce evidence at interview stage).
To apply for Topstars HK please send your CV and a covering letter explaining how you meet the criteria above and why you think you would be an ideal candidate for this programme.
Selection for Topstars HK will take place in mid-August and the programme will commence in September 2014.
To apply please send your CV and a covering letter to firstname.lastname@example.org.
Delivered in partnership with Umbrella Training Ltd & The Springboard Charity.