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The Landmark London Hotel

Career Opportunities

 

Career Opportunities

The Landmark London Hotel offers many opportunities throughout different departments and at all levels, ranging from front line/ customer facing roles to administration and support departments.

We are committed to the principle of equal opportunity in employment. We have in place structured policies for recruitment, selection, training, development and promotion that are designed to ensure that no job applicant or team member receives a less favourable treatment on the grounds of age, sex, background, opinion or any other personal characteristics.

If you are passionate about the hospitality industry, have a bubbly and dynamic personality and would like to be part of one of the most traditional and well known five red stars hotel in London, we would love to hear from you!

Disclaimer: We have had numerous issues with unknown individuals using The Landmark London's name to offer fraudulent offers of employment and asking for sums of money to cover visas and administration fees. This is NOT from the Landmark London! If you receive such correspondence please ignore and definitely do not send any money. This issue has been reported to the police and we apologise to anyone who may be a victim of such a scam.

 

OUR SELECTION PROCESS

Our selection process will differ depending on the job you apply for, but most candidates will go through three or four stages process. Normally, this can involve:

SCREENING STAGE:

A member of the Human Resources department will review your CV to assess how well your skills and experience match the requirements of the job you have applied for. In case your CV closely matches our needs, then you will get through the screening stage.

TELEPHONE INTERVIEW STAGE:

On this stage, a member of the Human Resources department will call you to ask about your current role, why you are interested in The Landmark London and assess your level of English.

INTERVIEW STAGE:

The more senior the role you are applying for the more interviews you can expect to attend. Our interviews are designed to assess your skills and experience, but also to assess your behaviours. We work on a people's industry, so your personality and how you interact with people is also essential.  Also, we want you to be sure that the role and our company's culture and values are right for you.

Our interviews are competency based and all interviewers are accreditted to interview you, meaning they have the necessary knowledge for the assessment and to provide you with any further information about The Landmark London.

Some roles, especially in our Food & Beverage and Kitchen departments, require a trial shift. The trial shift is unpaid. Again, this is an opportunity for us to see you "on stage" and for you to evaluate if we are what you are looking for.

Finally, in case you have been successful throughout those stages, you will be invited for a final interview with the General Manager or Hotel Manager. They meet all the candidates who applied for roles that involve direct guest interaction somehow. So if you have reached this stage, there are greater chances for you to join The Landmark London. However, please do not assume you were successful just with this final invitation since you still need to impress them!

 

 

 

Administration & Support

Administration & support departments include various back of office areas of the hotel such as:

  • Human Resources
  • Accounts
  • Purchasing
  • Switchboard
  • Revenue Centre
  • Accommodation Services

Please click below to find out our vacancies currently available.

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Food & Beverage Service

Working in the Food & Beverage department you will give you the opportunity to improve your customer service skills:

  • Appreciating customers by identifying the range of their needs and demonstrate your knowledge of the services offered by The Landmark London Hotel
  • Ability to respond to the needs of customers to minimise conflict 
  • Health, Safety and Security of our guests, colleagues and yourself
  • Developing your product knowledge by receiving regular basis training offered by our Food & Beverage Training Manager
  • You will develop your interpersonal skills and ability to work as part of a team
  • You will develop your service skills - preparation for service, taking booking & orders, cash & bill management
  • You will also learn specialised skills in regards to service such as lunch service, dinner and afternoon tea

Please click below to find out our vacancies currently available.

 

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Kitchen & Stewarding

If you are passionate about food then The Landmark London Hotel is the way there . . . we will just teach you more skills!

If you want to be a chef, it is essential to be organised, able to work as part of a team, be adaptable to sudden changes and able to think on your feet !

What can you learn from us?

  • New skills and knowledge from experienced chefs
  • Our 5* standards
  • Our culinary art
  • Handle stressful situations in a very busy kitchen
  • New and innovative recipes

 

Read more »

Front Office

Front Office department is the heart of the hotel and where you create the first impression to our guests.

Here you will be interacting with customers all the time and handling their needs and expectations. You will also learn:

  • Verbal and non-verbal communication skills
  • How to maintain a professional appearance
  • Checking in and out guests by using Opera system
  • Effective listening skills
  • How to handle difficult and stressful situations
  • How to meet guests' expectations and needs
  • Multi-tasking skills
  • How deliver memorable moments to our guests!

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Banqueting

We offer an exceptional selection of stunning and spacious event rooms to our guests. Many of our beautiful rooms feature floor to ceiling windows, a vast amount of natural daylight, original design features and high ceilings. Our exceptional range of meeting venues can cater for 20 to 750 people.

Banqueting is a very fast paced department where you need to act quickly and professionally. If you enjoy working in such an environment, we can teach you some skills:

  • Our product knowledge
  • Fine dining service
  • Working with big events
  • Ability to multi-task
  • Exceptional customer service

We offer an exceptional selection of stunning and spacious event rooms to our guests. Many of our beautiful rooms feature floor to ceiling windows, a vast amount of natural daylight, original design features and high ceilings. Our exceptional range of meeting venues can cater for 20 to 750 people.

Banqueting is a very fast paced department where you need to act quickly and professionally. If you enjoy working in such an environment, we can teach you some skills:

  • Our product knowledge
  • Fine dining service
  • Working with big events
  • Ability to multi-task
  • Exceptional customer service

We offer an exceptional selection of stunning and spacious event rooms to our guests. Many of our beautiful rooms feature floor to ceiling windows, a vast amount of natural daylight, original design features and high ceilings. Our exceptional range of meeting venues can cater for 20 to 750 people.

Banqueting is a very fast paced department where you need to act quickly and professionally. If you enjoy working in such an environment, we can teach you some skills:

  • Our product knowledge
  • Fine dining service
  • Working with big events
  • Ability to multi-task
  • Exceptional customer service

We offer an exceptional selection of stunning and spacious event rooms to our guests. Many of our beautiful rooms feature floor to ceiling windows, a vast amount of natural daylight, original design features and high ceilings. Our exceptional range of meeting venues can cater for 20 to 750 people.

Banqueting is a very fast paced department where you need to act quickly and professionally. If you enjoy working in such an environment, we can teach you some skills:

  • Our product knowledge
  • Fine dining service
  • Working with big events
  • Ability to multi-task
  • Exceptional customer service

We offer an exceptional selection of stunning and spacious event rooms to our guests. Many of our beautiful rooms feature floor to ceiling windows, a vast amount of natural daylight, original design features and high ceilings. Our exceptional range of meeting venues can cater for 20 to 750 people.

Banqueting is a very fast paced department where you need to act quickly and professionally. If you enjoy working in such an environment, we can teach you some skills:

  • Our product knowledge
  • Fine dining service
  • Working with big events
  • Ability to multi-task
  • Exceptional customer service

We offer an exceptional selection of stunning and spacious event rooms to our guests. Many of our beautiful rooms feature floor to ceiling windows, a vast amount of natural daylight, original design features and high ceilings. Our exceptional range of meeting venues can cater for 20 to 750 people.

Banqueting is a very fast paced department where you need to act quickly and professionally. If you enjoy working in such an environment, we can teach you some skills:

  • Our product knowledge
  • Fine dining service
  • Working with big events
  • Ability to multi-task
  • Exceptional customer service

We offer an exceptional selection of stunning and spacious event rooms to our guests. Many of our beautiful rooms feature floor to ceiling windows, a vast amount of natural daylight, original design features and high ceilings. Our exceptional range of meeting venues can cater for 20 to 750 people.

Banqueting is a very fast paced department where you need to act quickly and professionally. If you enjoy working in such an environment, we can teach you some skills:

  • Our product knowledge
  • Fine dining service
  • Working with big events
  • Ability to multi-task
  • Exceptional customer service

TWe are currently looking to recruit an Assistant C&B Ops Manager to join our Banqueting Operations team. The ideal candidate will have experience in a similar background.

To ensure that banqueting operations department runs smoothly by reporting to banqueting Operations Manager and Director of Conference & Banqueting and to exceed guests satisfaction making sure that the planning, organisation & follow up of event had been successfully followed.

You will be passionate about your work and have the desire to progress your career in a leading five star hotel.

- See more at: http://www.landmarklondon.co.uk/en/landmark-london-career/career-opportunities/banqueting#sthash.ub3hOHH1.dpuf

We are currently looking to recruit an Assistant C&B Ops Manager to join our Banqueting Operations team. The ideal candidate will have experience in a similar background.

To ensure that banqueting operations department runs smoothly by reporting to banqueting Operations Manager and Director of Conference & Banqueting and to exceed guests satisfaction making sure that the planning, organisation & follow up of event had been successfully followed.

You will be passionate about your work and have the desire to progress your career in a leading five star hotel.

- See more at: http://www.landmarklondon.co.uk/en/landmark-london-career/career-opportunities/banqueting#sthash.ub3hOHH1.dpuf

We are currently looking to recruit an Assistant C&B Ops Manager to join our Banqueting Operations team. The ideal candidate will have experience in a similar background.

To ensure that banqueting operations department runs smoothly by reporting to banqueting Operations Manager and Director of Conference & Banqueting and to exceed guests satisfaction making sure that the planning, organisation & follow up of event had been successfully followed.

You will be passionate about your work and have the desire to progress your career in a leading five star hotel.

- See more at: http://www.landmarklondon.co.uk/en/landmark-london-career/career-opportunities/banqueting#sthash.ub3hOHH1.dpuf

We are currently looking to recruit an Assistant C&B Ops Manager to join our Banqueting Operations team. The ideal candidate will have experience in a similar background.

To ensure that banqueting operations department runs smoothly by reporting to banqueting Operations Manager and Director of Conference & Banqueting and to exceed guests satisfaction making sure that the planning, organisation & follow up of event had been successfully followed.

You will be passionate about your work and have the desire to progress your career in a leading five star hotel.

- See more at: http://www.landmarklondon.co.uk/en/landmark-london-career/career-opportunities/banqueting#sthash.ub3hOHH1.dpuf

We offer an exceptional selection of stunning and spacious event rooms to our guests. Many of our beautiful rooms feature floor to ceiling windows, a vast amount of natural daylight, original design features and high ceilings. Our exceptional range of meeting venues can cater for 20 to 750 people.

Banqueting is a very fast paced department where you need to act quickly and professionally. If you enjoy working in such an environment, we can teach you some skills:

  • Our product knowledge
  • Fine dining service
  • Working with big events
  • Ability to multi-task
  • Exceptional customer service 
  • Ability to handle pressure

Read more »