We are part of the Lancaster Landmark Hotel Company Limited, which is a Thai company that owns several other hotels in London. Amongst them: Lancaster London Hotel, K West Hotel & Spa and Basil Street Apartments. The company also owns the Landmark Bangkok in Thailand.
"We promise to deliver memorable moments". This is how we drive our service…. to be always unforgettable! And we are also constantly working to make sure our team members have a memorable journey with us too.
How We Work
We drive our business from the front line. We empower our front line team to make decisions and have their own input on the operations with the guidance of Management and Executive teams.