We are part of the Lancaster Landmark Hotel Company Limited, a Thai company that owns several other hotels in London. Our portfolio includes 4 properties in London: The Landmark London Hotel, Lancaster London Hotel, K West Hotel & Spa and Basil Street Apartments. The company also owns a property in Thailand, the Landmark Bangkok.
We are one of the most traditional and well known red five stars hotels in London. We seek to differentiate ourselves from our competitors by delivering our service as a memorable experience to our guests.
"We promise to deliver memorable moments". This is how we drive our service…. to be always unforgettable! Our guests enjoy the best of hospitality in a luxurious environment with WOW moments that exceed their highest expectations.
We also invest in our people to make sure our team members have a memorable journey with us too. We proudly have achieved Gold Award in Investor in People accreditation which shows our success as an employer of choice!
How We Work
We drive our business from the front line. We empower our front line team to make decisions and have their own input on the operations with the guidance of Management and Executive teams.
Our team members are often involved in various Task Forces and ad hoc projects that foster their own personal and career development.