Logo of Landmark London Hotel  
 
       
TOUR THE HOTEL ACCOMMODATIONS DINING RESERVATIONS
       
About The Landmark


With a five-red-star rating, The Landmark London ranks among the finest of the Capital’s leading luxury hotels. With its distinctive style and ambience, it combines classic British elegance and grandeur with the deluxe facilities demanded by today’s discerning travellers.

Situated in the heart of the West End, the hotel encompasses some of the largest guest rooms in London, averaging 55 square metres. All rooms boast beautiful Italian marble en-suites, interactive television systems with email and high-speed Internet access, laptop safes and air-conditioning.

The Landmark London also features eleven conference and banqueting rooms, catering for parties of 20 to 500. Most offer natural daylight, original design features and high ceilings.

Central to the hotel is the spectacular Winter Garden restaurant, situated beneath its soaring eight-storey glass-roofed atrium. Offering international cuisine, guests can enjoy excellent meals amongst beautiful, picturesque soundings. For a classical style and atmosphere, the charmingly informal Cellars Bar and Restaurant offers a wide variety of food together with a selection of fine wines, beers, cocktails and cigars.

The Health Club & Spa provides sheer opulence in health and fitness service and facilities. With a 15-metre swimming pool and fully equipped gymnasium guests can be sure of a complete workout. For pure pampering, the spa bath, saunas and steam rooms, and luxurious ESPA treatments and massages offer the ultimate in relaxation.

For a truly memorable experience, The Landmark provides the luxury and service at the most exclusive address in the Capital.


Accessible Landmark

WHY?

At The Landmark, we believe every guest should be made to feel special. We aim to surprise and delight every guest, every stay. Accessibility is a prominent issue and one that The Landmark takes seriously, which is why we have taken the following steps.


WHAT HAVE WE DONE SO FAR?

To aid us in becoming more effective as a hotel, The Landmark has had 6 permanent members of staff trained as accessibility awareness trainers. Julia Watson, Managing Director of Career Concepts Limited has trained The Landmark trainers in accordance with the ‘Welcome to Excellence’ customer service training scheme delivered by England’s Regional Tourist Boards.


WHAT ARE WE DOING NOW?

Since being inaugurated, our 6 trainers have begun a programme of providing training sessions on accessibility and the Disability Discrimination Act, to all of our 280 permanent staff, and approximately 40 of our casual staff. This is a rolling programme taking place each week until all members of staff have been trained.


FACILITIES WE HAVE IN PLACE

At present, the hotel has achieved mobility level one, and we are confident of being awarded mobility level two in the near future. We have 3 accessible bedrooms with specific modifications to meet the needs of our mobility-impaired customers, and our elevators are equipped with reachable buttons for wheelchair users. The hotel’s reception is equipped with hearing loops to make check in more comfortable for our hearing impaired guests, these loops are also available as portable form, for use in-room with the TV amplifier. The hotel's restaurants will be pleased to provide visually impaired guests with large print menu's, or assist in menu selection if required.


"The World's Best Places to Stay" - Landmark is listed in Condé Nast Traveler's Golden List 2005.